Today's 'knowledge economy' is creating a culture of confusion.

Most people feel uncertain by the lack of technical knowledge of the system or product they support. More technical training seems the first action management reaches for. Unfortunately technical training is only valid for a certain domain and for a short period of time. Is it possible, any longer, to keep up with the speed of technology changes? Is knowledge the only driver that gives us the power and certainty. No not at all, more is needed to become more effective. Studies executed by Kepner & Tregoe showed us that good decisive actions are always preceded by clear thinking. But precisely that clear thinking is letting us down when it is equally exciting.

See it on Scoop.it, via Knowledge Economy

http://www.scoop.it/t/knowledge-economy/p/2047487804/today-s-knowledge-economy-is-creating-a-culture-of-confusion Today's 'knowledge economy' is creating a culture of confusion.